Calls In Q     - HR -     LWT  
   2      0:45

8 - 1:58

Abandon Calls - AAT

131 - 1:46

Distributed Calls - ASA
Ready

0

In Call

0

ACW

0

Not Rdy

0

Log Out

0

1:01

Estimate Hold Time
100%
Service Level
Calls In Q     - Payroll -     LWT  
   11      1:33

1 - 3:25
Abandon Calls - AAT

129 - 0:44
Distributed Calls - ASA

Ready

0

In Call

0

ACW

0

Not Rdy

0

Log Out

0

1:17
Estimate Hold Time

74%

Service Level